Private unit repairs should be reported to your landlord or managing agent. Strata only manages common property.
Email us or notify your property manager. Issues like broken lights, gates, doors, or common plumbing are handled by strata.
Yes. You can request a copy from your landlord or agent, or ask us directly.
This depends on your building’s pet by-laws. Most buildings require written approval before a pet is brought in.
Report noise issues to your landlord first. If common property or building rules are involved, strata can help mediate.
Generally, only owners can vote. Tenants may attend meetings if the owner nominates them, but this varies by building.
Not without owner approval. Structural changes also need strata approval.
Most parking and storage rules are controlled by by-laws. Contact your landlord or agent, who may then liaise with strata.
Your landlord or agent must request additional or replacement access devices through us.
For emergencies involving common property (burst pipes, power failures, garage door breakdowns), contact your property manager and strata immediately.
